Success Factors in ERP Systems Implementations. Result of Research on the Polish ERP Market

In the article the problem of success factors in ERP systems implementations has been discussed. The review of the literature concerning success factors has been discussed and a collection of potential ERP implementation success factors was identified. Next, the result of research has been presented where respondents have been asked about their opinion about the importance of subsequent factors for the implementation success and about the factors’ appearance in researched implementation projects. There were two groups of respondents: the first consisted of people from Polish enterprises implementing ERP systems and the second comprised experts working in ERP systems suppliers. The synthetic measure of implementation success was constructed and the analysis of the factors’ impact on the implementation project success was performed. Then, on the basis of this analysis, the most influential factors for the ERP implementation success were selected.